A woman had just been affected by a lay-off at the company where she worked for 20 years. She contacted the CSA office for help brushing up her résumé, interview skills and in seeking a new position with a CPG company. Having been with her previous employer for many years and promoted several times, it had been many years since she had updated her résumé, applied, and interviewed competitively for a position.

She was paired with a career coach within CSA who listened to her background, experiences and future career goals. They discussed which areas of interviewing and application she’d most like help with and made a plan for follow-up meetings. Over the course of several meetings the career coach was able to help her build confidence and refresh her skills through mock interviewing, feedback, and job specific preparation. The résumé service provided a no-obligations review of her résumé with specific recommendations on how to fine-tune what was already a very strong résumé.

A recruiter at CSA was able to assist in matching her skills with job opportunities that fit her background and career goals. The candidate took the advice she received into quick action and had several immediate interviews for positions selling to Walmart and other retail accounts. Her confidence was improved which translated to an offer for a position comparable to her previous one with a company selling to Walmart. She brought many years of valuable experience to the table and CSA was able to help her take her job search skills and résumé to the next level. She went from layoff to job offer and relocated to a new city – all in under two months.